Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ramybrook.com.
Privacy Policy Overview
Ramy Brook LLC (“Ramy Brook”, “we”, “our”, “us”) and its current or future parent, subsidiary, and affiliate companies respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. This privacy policy addresses the collection, use, sharing, and disclosure of personal information we collect from you, including when you visit or make a purchase from www.ramybrook.com or participate in our newsletter, email, text lists, and other marketing and promotional programs.
By visiting this website or providing your information to us in other ways, you are accepting the practices described in this privacy policy.
Please exit this website immediately if you do not accept this privacy policy or are accessing the website in a country or other territory where use of the website is not permitted.
What Information Ramy Brook Collects and Uses
Ramy Brook collects and stores information from visitors to this website, including those who register their information or use the online store.
For example, when you place an order, we collect and store some or all of the following information that you provide:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Credit card number and expiration date
This information is used to:
- Provide the products and services you have ordered or requested.
- Process and ship orders.
- Send order and shipping confirmations.
- Provide customer service.
This information may also be used for our marketing and internal business purposes, and to contact you about sales, special offers, and new site features (unless you have opted out of promotional communications). We may combine this information with other publicly available information to serve you better.
Cookies and Automatically Collected Information
We collect and store certain other information automatically whenever you interact with this website, such as:
- IP address
- Browser information
- Time zone
- Reference site domain name
- Search terms that referred you to www.ramybrook.com
- Individual web pages or products viewed
- Cookies installed on your device
Cookies are files stored on your computer’s hard drive by your browser. They help us:
- Understand how often web pages are visited.
- Improve the website’s user experience.
- Save your password so you don’t have to re-enter it each time.
Recommendation: Keep cookies turned on for a better shopping experience.
Use of Information
In addition to the uses outlined above, we use the information to:
- Fulfill orders placed through www.ramybrook.com (e.g., process payment, arrange shipping).
- Communicate with you.
- Screen for potential risk or fraud.
- Provide relevant advertising.
- Improve and optimize www.ramybrook.com by generating analytics and assessing marketing performance.
Cookies and Online Advertising
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address.
We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.
Opt-Out Option: You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Sharing of Information
Ramy Brook shares your information with third parties to help us use your information as outlined above. Examples include:
- Shopify: To power our online store.
- Google Analytics: To help us understand how customers use www.ramybrook.com.
We may also share your information:
- To comply with applicable laws, regulations, subpoenas, or lawful requests.
- To protect our rights.
- With our current or future parent, subsidiaries, affiliates, or related brands for marketing purposes.
Security
We use Secure Socket Layer (SSL) encryption technology to protect your online order information. While we strive for 100% security, please safeguard your password and do not disclose it to others.
Your Rights
If you are a European resident, you have the right to:
- Access personal information we hold about you.
- Request corrections, updates, or deletions.
For assistance, please contact us via the methods below.
Contact Information
For more information about our privacy practices, questions, or complaints, contact us:
Phone: 1.212.744.2789
Email: info@ramybrook.com or customercare@ramybrook.com
Mail:
Ramy Brook
[Attention: Privacy Compliance Officer]
231 W. 39th St., Suite 720
New York, NY 10018, United States
You can also opt out of targeted advertising:
For further options, visit the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Updates to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, legal requirements, or operational updates. Any changes will be posted on this website, so we encourage periodic reviews.